Ombudsman fielded 5,406 complaints

Posted 2/13/20

For the fifth straight year, Iowa’s Office of Ombudsman fielded more complaints and information requests than the year prior, reaching a total of 5,406 contacts during fiscal year 2019. If the trend continues in FY2020, the office will set an all-time record on contacts received in a 12-month period, according to an annual report released Dec. 30.

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